{"id":171,"date":"2020-07-30T23:59:01","date_gmt":"2020-07-30T23:59:01","guid":{"rendered":"https:\/\/gotigo.tv\/demo\/?page_id=171"},"modified":"2021-08-29T02:23:01","modified_gmt":"2021-08-29T02:23:01","slug":"politicas","status":"publish","type":"page","link":"https:\/\/gotigo.tv\/demo\/politicas\/","title":{"rendered":"Politicas"},"content":{"rendered":"\t\t
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Descripci\u00f3n<\/h5>\n<\/div>\n
 <\/div>\n
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    \n
  • \n

     Si cuenta con un paquete actual deber\u00e1 cancelarse al menos 3 d\u00edas antes de su pr\u00f3xima renovaci\u00f3n. Puede solicitarlo<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n

     <\/div>\n
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    Cambio de paquete<\/h5>\n<\/div>\n
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      \n
    • \n

      Aplica si el paquete brindado es diferente al adquirido.<\/p>\n<\/li>\n

    • \n

      Si adquiri\u00f3 un paquete o se renov\u00f3 el paquete actual y desean un cambio de paquete podemos ofrecer un 50% de descuento en el primer mes del nuevo paquete.<\/p>\n<\/li>\n

    • \n

      Plan trimestral o anual: El cambio deber\u00e1 solicitarse antes de los 30 d\u00edas naturales despu\u00e9s de la contrataci\u00f3n.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n

      \n
      Motivos de Reembolso<\/h5>\n<\/div>\n
      \n
        \n
      1. \n

        El servicio adquirido no se encuentre disponible.<\/p>\n<\/li>\n

      2. \n

        No contemos con otro de caracter\u00edsticas similares y de igual, menor o mayor precio.<\/p>\n<\/li>\n

      3. \n

        Se ha cobrado un monto incorrecto al cliente, el reembolso aplica por la diferencia. En ciertos paises se cobra IVA \u00abun impuesto adicional\u00bb que depende de ciertos paies de Europa. Si es adicional por IVA no aplica.<\/p>\n<\/li>\n

      4. \n

        Debido a los diferentes escenarios que puede haber en las compras en l\u00ednea, todos aquellos casos no contemplados en estas pol\u00edticas se revisar\u00e1n y procesar\u00e1n por Gotigo.tv individualmente.<\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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        Requisitos<\/h5>\n<\/div>\n
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          \n
        1. \n

          Para solicitar un reembolso, se te pedir\u00e1 la siguiente informaci\u00f3n, la cual puedes hacer llegar por Correo Electr\u00f3nico, chat o por cualquier otra red social oficial:<\/p>\n<\/li>\n

        2. \n

          Email con el cual se realiz\u00f3 el pago.<\/p>\n<\/li>\n

        3. \n

          Paquete adquirido.<\/p>\n<\/li>\n

        4. \n

          Motivo por el cual se solicita el reembolso.<\/p>\n<\/li>\n

        5. \n

          Forma de pago con la que se adquiri\u00f3 la compra.<\/p>\n<\/li>\n

        6. \n

          En caso de que el cliente desee cambio de paquete indicar el nuevo a cambar.<\/p>\n<\/li>\n<\/ol>\n<\/div>\n

          \n
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          • Excepciones<\/span>
            <\/li>\n<\/ul>\n<\/div>\n
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            Las siguientes excepciones aplican para los reembolsos o cambio de paquetes.<\/h5>\n<\/div>\n
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            • \n

              La cuenta fue baneada por infringir los t\u00e9rminos y condiciones o implique las siguientes causas: Haber usado VPN, VPS, Servidor o haber usado m\u00e1s conexiones de las permitidas en el paquete.Gotigo.tv    <\/p>\n<\/li>\n<\/ul>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              Descripci\u00f3n    Si cuenta con un paquete actual deber\u00e1 cancelarse al menos 3 d\u00edas antes de su pr\u00f3xima renovaci\u00f3n. Puede solicitarlo   Cambio de paquete Aplica si el paquete brindado es diferente al adquirido. Si adquiri\u00f3 un paquete o se renov\u00f3 el paquete actual y desean un cambio de paquete podemos ofrecer un 50% de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/pages\/171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/comments?post=171"}],"version-history":[{"count":6,"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/pages\/171\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/pages\/171\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/gotigo.tv\/demo\/wp-json\/wp\/v2\/media?parent=171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}